The Directors
Directors of KCLT

Head of Operations Support, Managed Services at KPMG UK, with a transformation as well as process improvement background and over 20 years of experience working in the management consulting, utilities, financial and BPO sectors; specialising in operations management, customer service strategy, quality assurance, business development and customer journey improvement. 

High level of expertise in building and leading high-performing multi-disciplinary teams; committed to achieving KPIs and SLAs.

About KCLT

We are a not-for-profit community-based organisation run by volunteers that delivers housing and other community facilities at permanently affordable levels for local people.

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